Clinidiary

← All guides / Growing as a physiotherapist / Running it alone

Doing Your Own Admin Without Losing Your Evenings

When you run the clinic alone, nobody else books, reminds, bills or files. If not managed, this admin eats your evenings and Sundays. The answer is not working faster. It is sorting admin into three groups: automate it, do it within the session, or keep it for one weekly block.

Part of Running a Solo Physiotherapy Clinic: The Complete Guide, in Running it alone.

By the Clinidiary team · Updated · 3 min read

Group 1: automate

  • Booking: patients book online. See online booking.
  • Reminders: WhatsApp messages written for you each day, sent in one tap. See WhatsApp reminders.
  • Patient forms: filled by the patient before the first visit. See intake forms.

Group 2: do it within the session

  • Notes, during or right after treatment. See faster notes.
  • Next appointment, before the patient leaves.
  • Bill and payment, at the end of the visit. See GST bills.

Group 3: keep for one weekly block

  • Reports to doctors.
  • Following up pending payments. See getting paid on time.
  • Ordering stock.
  • Accounts and your CA's questions.

Block this time in your diary once a week.

Use one system

Appointments in a register, notes on paper and bills in Excel triple your work. One system where the booking, note and bill are together removes copying. See moving from paper and Excel.

Check the total

Once a month, ask how many hours of unpaid admin you did. If it is growing, find the next thing to automate. See systems over willpower.

Frequently asked questions

How much admin does a solo physio have?

Without systems, a lot. With online booking, reminders and admin within the session, most of it becomes a weekly block.

What admin can be automated?

Booking, reminders, confirmations and patient forms.

Should I hire someone for admin?

First automate. Then, if needed, a part-time receptionist for what remains.