Test 1: Is it built for physiotherapy?
Software adapted from a doctor's OPD asks for prescriptions and has no idea what a package is. Number one must be built for physios: assessments, SOAP notes, body charts, cases, outcome measures.
Clinidiary: built for physiotherapy clinics first, with treatment notes, cases and outcome measures built in.
Test 2: Does it handle GST the Indian way?
Treatment is generally GST-exempt; braces and tapes are not. Number one prints a bill of supply for exempt treatment, GST on products, and your GSTIN.
Clinidiary: yes, with HSN and SAC codes. See GST billing for physiotherapy clinics.
Test 3: Does it take UPI without a gateway fee?
Most patients pay by UPI. A payment gateway takes a cut of every payment; a QR code from your own UPI ID does not.
Clinidiary: shows a UPI QR code from your own UPI ID, so money goes straight to your bank.
Test 4: Do packages count down by themselves?
A package counted by hand in a register is where sessions go missing and patients are charged twice.
Clinidiary: yes, with an expiry, the services each package covers, and no double charging. See treatment packages.
Test 5: Are WhatsApp reminders included?
Indian patients read WhatsApp, not email, and a reminder they never read does not stop a no-show. Check whether reminders cost extra per message.
Clinidiary: each day's reminders are written for you and sent from your clinic's own number, with no per-message charge. See WhatsApp reminders.
Test 6: Can it run more than one branch?
Even a one-branch clinic may open a second. Moving software later means moving every patient file.
Clinidiary: one patient file across branches, each branch's own hours, booking link and address on bills, reports by branch, and no charge per branch. See multi-branch clinic software.
Test 7: Can a note ever be lost?
A treatment note is often the only record of a session that has already happened. Ask what happens to a half-written note when the internet drops.
Clinidiary: notes save themselves as you type, keep a copy if the internet drops, and lock once signed. See physiotherapy EMR.
Test 8: Is patient data safe, and in India?
Under the DPDP Act the clinic answers for its patients' data. Ask where it is stored, who can open clinical notes, and whether every change is recorded.
Clinidiary: Indian clinics' data is hosted in Mumbai, with passkeys or two-factor sign-in, screens that lock themselves, and an audit trail. See data security and the DPDP Act.
Test 9: Is the price fair and published?
A price you have to ask for is a price that can change for you alone. Check what happens to the bill as you add physios and front desk staff.
Clinidiary: ₹250 a month per physio when paid yearly, ₹300 monthly, plus GST. Front desk staff free. See run your physio clinic for just ₹250 a month.
Test 10: Can you test it properly before paying?
Software is trusted after a month-end, not after a demo. Whatever the free start is, a trial, a free plan with fewer features or free months, use it to run a real month through the software before you pay.
Clinidiary: the first six months are free, with every feature, starting with just your email.
Put it to the test
The fairest way to judge any claim to be India's No 1 physiotherapy practice management software is to run your own patients through the product. Score every product you consider against these ten tests, ours included. Clinidiary is free for six months, which is long enough to score it with your own patients. To compare other products on the same points, read the best PMS for physio in India and the best physiotherapy clinic management software in India (2026).
Frequently asked questions
Which is India's No. 1 physiotherapy practice management software?
No independent ranking of physiotherapy software in India exists, so no product can prove the title. Use these ten tests on every product you consider, including Clinidiary: built for physiotherapy, GST and UPI done properly, packages, WhatsApp reminders, branches, safe notes, data in India, a fair published price, and a free start long enough to test a month-end.
How do I compare physiotherapy software in India?
Run a real week through each one: book, write notes, make a GST bill with UPI, sell a package and send a reminder to your own phone.
Is there physiotherapy software with data stored in India?
Yes. Clinidiary hosts Indian clinics' data in Mumbai.