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Online Physiotherapy: Building a Paid Video Consultation Caseload

Online physiotherapy is not a weaker version of a clinic visit. For the right patient at the right stage, a video consultation works well: checking exercises, progressing the plan, reviewing symptoms and keeping the patient motivated. Built properly, it becomes a regular part of your practice.

Part of How to Earn Online as a Physiotherapist in India: A Practical Guide, in Earning online.

Who suits video consultations

  • Patients in the middle of rehab who mainly need exercise progression.
  • Patients who moved to another city, or children abroad arranging care for parents.
  • Patients who lose hours in traffic for a 30-minute session.
  • Post-surgery patients between in-person visits.
  • Long-term conditions where regular check-ins matter.

New, painful injuries where you need to examine properly usually start in person.

Charge for it properly

A video consultation uses your time and expertise. Many physios charge the same as an in-clinic follow-up of the same length. Take payment by UPI or a payment link before or after the call.

Make joining easy

The biggest problem is technology. The patient should get a link that opens in the browser, without an app or login. In Clinidiary, a video appointment sends the patient a link that works on phone or computer. See video consultations.

Run the session well

  • Ask the patient to clear space and wear comfortable clothes.
  • Keep a phone number ready if the video drops.
  • Watch movement from more than one angle.
  • Write notes as you would in the clinic.

Fit it into your week

Keep a fixed block of video slots, such as two evening hours, so they do not disturb clinic flow.

Grow it

Offer video follow-ups to suitable patients first. Then add remote follow-up programs and online exercise reviews.

Frequently asked questions

Does online physiotherapy really work?

For suitable patients and stages, especially exercise progression and reviews, it works well.

How much should I charge for a video session?

Many physios charge similar to an in-clinic follow-up of the same length.

What do I need to start?

A good camera and microphone, a quiet room, stable internet and software that sends patients an easy link.